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Difficult Talks for Communicators: How to Say What Needs to Be Said | Comunitelligence

Difficult Talks for Communicators: How to Say What Needs to Be Said


Registration includes unlimited access to online course with recording and networking. Time requirement: 1 hour. Best value: Join Communitelligence Premier



Webinar Oct. 7, 2015, 12-1:15 PM ET

Communications professionals are some of the most extroverted people in the world, but surprisingly they are also some of the most non-confrontational people. Difficult talks are essential to not only your career, but living a life of integrity, effectiveness and true happiness. Unresolved or mishandled conflict creates a tremendous financial drain on organizations. Truly talking things through can make your relationships deeper and more rewarding than you can ever imagine.  This webinar shows staff at all levels a better way, resulting in improved morale, increased productivity and cost-savings! Read blog post: When the Talk Gets Tough, The Tough Get Centered.

Learning Topics 

  • The reasons we avoid having difficult talks with a client, manager or employee
  • Why difficult talks are significant when it comes to being successful in any business
  • The GPS for difficult talks
  • A step-by-step process that will prepare you for delivering tough messages with more finesse, less stress and greater confidence
  • What is your conflict management style and how to maximize and flex in working with others to turn conflict into healthy productive discussion

Learning Goals

This webinar includes a practical application of a multi-step process to prepare and deliver difficult messages and feedback, with less stress and more finesse.  The issues are viewed through a lens of personal responsibility, emotional intelligence, resiliency and accountability.

Designed For

  • Public Relations or Communications Professionals – in-house or agency
  • Mid-level to Senior Managers
  • Human Resources Personnel


AlanCohen120Alan Cohen, MBA, Professional Certified Coach, is an executive coach and consultant who has trained thousands of leaders in the necessary skills to lead effectively. As CEO of Alan Cohen Executive Coaching, he works extensively with PR and communications professionals in leadership, communications and creativity. Alan has worked in the PR industry for over 25 years, on the agency and client side, at some of the world’s leading public relations agencies.  He was Vice President of Talent Acquisition for MWW Public Relations, and was the first publicity person in the United States to work on the “Harry Potter” book series when serving as Director of Publicity at Scholastic Children’s Publishing.. He is certified in Myers-Briggs and Energy Leadership assessment tools.    The author of “Those Difficult Talks for PR Pros,” Alan is currently working on his second book about connecting in a disconnected world, coming out in late 2016.



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