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Intranet Insider World Tour: British Airways
See how British Airways flies a world-class intranet that delivers crucial self-service information and applications to a workforce that is constantly traveling.
Instructors: Allen Huish, British Airways and Toby Ward, Prescient Digital Media
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CD: $295
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Conquering Your World
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British Airways has a remote employee population – so remote that they’re constantly traveling in all corners of the globe. Despite that challenge, BA employees are well connected via the intranet. Here’s a telling statistic of how connected employees are at BA: there are 48,000 employees worldwide, many of which are in the sky, in airports, and on the road, and the intranet gets up to 23,000 unique visitors a day.

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Measures of BA’s intranet success:
- 94% of all employees access the intranet every month representing 6.5 million page views per month
- 100% of internal (and external) recruitment is done online
- 75% of pensioner (retiree) self-service is done online (wow!)
- 80% of employees update their own contact information online (from 10% in 2003)
- $80 million in savings in the past year and a $110 million annual target
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| What You Will Learn: |
During this informative webinar you will learn:
- How to set up home access to connect to a remote workforce
- Find and measure ROI
- Employee service tools and applications
- Strong governance from a small team
- Establishing vision and transformational targets
- Setting up a single sign-on portal
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| Who Should Purchase: |
This practical, information-packed learning opportunity is ideal for managers and professionals in:
- Corporate Communications
- Internal Communications
- Information Systems
- Marketing
- Public Affairs
- Web Management
- Anyone responsible for leading or producing content for an intranet
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Instructors:
Toby Ward

Allen Huish

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Toby Ward, is the founder and President of Prescient Digital Media. In addition to facilitating many past Intranet Insider World Tour seminars he is a regular speaker at many conferences in North America and Europe every year. He is the Intranet Insider community leader and writes regularly at ww.IntranetBlog.com. His many clients include Amgen, HSBC, Mastercard, PepsiCo, Royal Bank and many others. He is co-leader of the Intranet Insider community on Communitelligence.
Allen Huish, has worked on implementing new ways of working at British Airways since 2001. Since 2003 the British Airways 'Employee Self Service' programme has generated £55m p.a. of bottom line benefits to BA. Covering diverse areas such as travel, learning, back office processes, procurement, HR and communications using the web is now part of every employee's life at British Airways.
Allen reports in to the CIO. Previous experience includes running the BA Multinational Sales team and developing distribution channel strategy in UK, USA, Japan and Australia.
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See the world’s top corporate intranets up close and personal
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Order these Intranet Insider World Tour CDs:
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Purchase today!
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Just click here, email customerservice@communitelligence.com or call 866-386-8548 or 563-386-8548. |
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