There’s a new social media world order and its tentacles are reaching inside organizations. Employees expect to connect and have conversations with coworkers as easily as they do with old high school chums on Facebook. Meanwhile, corporate communication, HR, IT and leadership are struggling with how to unleash social tools in a way that amps up communication, collaboration and employee engagement.
Dan Pontefract, head of Learning & Collaboration at TELUS, believes strongly that traditional management styles are obsolete and that organizations need to adopt a collaborative, open leadership approach, one that engages and empowers all employees. This inevitably means social software.
In this webinar, you will learn from someone who’s paving a trail through this new terrain. Pontefract, author of the new book, Flat Army, will give us a tour of the TELUS intranet and tell how he has driven a philosophical and cultural shift in the way TELUS communicates, collaborates and learns.
What You Will Learn:
- The importance of social tools to an organization’s culture, leadership programs and learning model
- How leaders can provide context, content and a vehicle for conversation through social tools
- Specific examples of social tools in leadership action
Who Should Attend
Social business is a team sport. Business leaders from many disciplines have a role to play and should attend this webinar, preferably as a group:
- internal communications, HR , learning, marketing, corporate communications, public relations, customer service, legal and media relations.
Dan Pontefract is a passionate leader in social business, Enterprise 2.0, learning, leadership and collaboration. He is author of Flat Army: Creating a Connected and Engaged Organization.
As head of Learning & Collaboration atTELUS, Dan championed the introduction of the TELUS Leadership Philosophy (TLP), an open and collaborative-based leadership framework for all 40,000+ TELUS team members. He further championed the use and deployment of collaborative technologies to complement both the learning and leadership frameworks. In 2010, Pontefract was acknowledged as a Vanguard Award winner and is a two-time winner of the Corporate University “Best in Class Awards” for the Leader of the Year. In 2012, SkillSoft awarded him the “Learning Leader of the Year” for his work at TELUS. Pontefract holds a Masters of Business Administration, a Bachelor’s of Education, and multiple industry certifications and accreditations. His first book, Flat Army: Creating a Connected and Engaged Organization publishes in March, 2013.