Technology has had an impact on several different areas of business from operations, to marketing, to sales. However, one area that is often forgotten in this new technology-driven landscape is HR. However, we are slowly starting to see a lot of innovation in advancement in the space. With that in mind, this blog post is going to look at HR technology in 2018 and ten different disruptions occuring in the industry.
The Blockchain Will Have an Impact
While it got famous through its association with cryptocurrency, blockchain technology has so many more potential use cases than that. Blockchain uses encrypted public ledgers to store and record data, and have proven to be reliable and more efficient than many traditional options. So just how can blockchain have an impact on HR? Well, there are a number of different ways. It could help recruiters verify applicants easier and more efficiently, could help payroll become less expensive and more efficient and so much more.
Apps and Analytics Will Continue to Be Important
In any area of any business, analytics and apps are incredibly valuable. Intelligent HR applications can improve worker performance, keep everyone on the same page and in some cases, can even impact the structure of the workplace. In a similar vein, analytics have a massive role in businesses of all kind. They provide unique insights that can help make more informed business decisions. Especially for HR professionals, these analytics can help show how new hires are producing, how new training methods are working and how much is spent on hiring in general.
Telecommuting and Remote Work Will Grow
Over the past few years, remote work has been becoming more common. Sure, there are freelancers and international remote workers that work with companies, but even some full-time and permanent employees are telecommuting some of the time. This type of employee mix could pose some challenges as they have to potentially worry about scheduling and keeping track of people all over the place. With certain people working from home on certain days and some people working remotely around the world, it is more important than now for HR to utilize all the tools at their disposal to keep track of everything (such as Humanity). These tools will ensure scheduling is accurate and the right hours are always tracked.
Artificial Intelligence Will Get Better and Better
While it has been talked about for many years as a true technological game changer in business, we are finally starting to see this rise of artificial intelligence come to fruition. Very soon, AI will have a role in nearly every area of a business, including HR. Smart bots or tools using AI could help HR professionals track time, recruit more efficiently, streamline the onboarding process and so much more.
Advanced Recruiting and Job Applications
There is no doubt that there is a “war for talent” taking place nowadays with how competitive industries are. As a result, it is important for HR teams and companies themselves to come up with new ways to find the best and most talented candidates. Recruiting can be incredibly expensive, so you want to make sure you are getting your money’s worth. In addition to AI and other tools helping you find the best candidates, using hands-on job applications featuring real-life working situations are innovations that can help take HR to the next level.
Automation Could Play a Huge Role
Not only does automation save a ton of employee hours so HR professionals can focus on more important tasks, it can also ensure everything is done correctly and uniformly. While automation is similar to AI in a sense, automation can be easier to set up and cheaper to use, so if a company is still using 100% traditional methods when it comes to HR operations, automating tasks like payroll, digital record-keeping and automatic cloud-based management are a great start.
More Open Feedback Tools
Feedback is incredibly important for businesses as employees need to be able to voice their concerns with those in HR and beyond. Not only do employees like receiving feedback, but they also want an option to provide some. Giving employees a tool or a digital space where they can offer anonymous feedback will not only keep them engaged and keep their voices heard, but could also help strengthen the leadership within your company based on the comments.
A Greater Focus on Employee Wellbeing
While productivity and hard work out of employees is important, companies are quickly understanding the importance of ensuring employees are well-rested, well-fed and in a good space mentally. If employees are overworked and not given suitable breaks and not encouraged to get up, stretch or exercise, it can negatively affect their productivity. Well-rested, happy and healthy employees are definitely likely to be more productive and engaged at work. As a result, HR companies should try to implement mindfulness tools when possible to keep employees feeling great and ensuring they are not burning out.
The Use of Conversational Platforms
There is a good chance that many HR professionals spend a lot of their day answering the same questions and giving a lot of the same answers. While annoying and time consuming, they are providing a necessary service to ensure employees questions are answered. However, instead of using humans, companies could set up conversational platforms that could potentially be programmed to help answer some basic questions, to save HR professionals time. The tools could change how employees get responses and while it will likely be limited to simple responses early on, as the technology continues to advance so will the functionality of these platforms.
Big Data is More Than a Buzzword
While it has been one of the most overused buzzwords of the last few years, there is no doubting the value that big data can provide. Big data allows you to search and analyze a ton of data from a variety of sources to help companies make decisions. Specifically for HR, big data can assist in learning about recruitment, the productivity of new and existing employees and even help with employee retention.
In conclusion, these ten technological disruptions in HR could have massive impacts on the industry in 2018 and beyond.
By Wendy Dessler, Outreach Manager for Humanity