The Total Workplace Experience: “Transforming our workplace while transforming the workforce.” Web Conference Overview 70-minute Flash recording w handouts $295, shipping free See one of the world’s top corporate intranets up close! Two years ago, the Intranet Insider World Tour made a stop at IBM's w3. That was before Web 2.0 tools started changing the way organizations communicate and collaborate. Now see the new Web 2.0 IBM intranet with 30,000 bloggers, podcasts (audio & video) and Beehive, an internal version of Facebook. Don't miss this chance to learn leading-edge intranet practices in this unique teleseminar from the Communitelligence Learning Academy. Hosted by Liam Cleaver, Program Director, Collaborative Innovation,IBM and moderated by intranet business guru Toby Ward. Selected as one of "The Year's 10 Best Intranets" by the Nielsen Norman Group in 2006, IBM’s intranet, known as w3 On Demand Workplace, is attributed with annual operational savings at $2B. Of equal importance is the role that the On Demand Workplace serves to continue to build a culture of collaboration across IBM (cross-function, division and geo) supporting the company’s goal of creating a culture of innovation to become a globally integrated enterprise. The On Demand Workplace is helping IBM move beyond "tools" and get to culture. According to the Nielsen Norman Group study, the world’s largest information technology company provides its 329,000 employees's with a single, useful intranet by using personalization to ensure the right information reaches the right people. IBM's designers take an aggressive yet realistic approach, creating and enforcing meticulous intranet design standards to maintain a consistent design. What does the IBM w3 On Demand Workplace include? Content management and information architecture (IA) that are holistic, that organises the company without regard to geo or division or brand. Instantaneous contact among people without regard to organisation, rank, profession or physical location. Common set of tools, applications and processes that are integrated end-to-end and that work automatically and ad hoc with one another. System that makes possible virtual team formation and marshalling of resources from around the world - all on demand. Hear Liam Cleaver talk more about IBM's Beehive on the Communitelligence Blog. Read a preview of what this tour includes. What You Will Learn: The importance of an enterprise portal to bring “new ways of working” How to use an integrated enterprise portal to drive employee productivity gains, encourage greater cross-company collaboration and provide a platform for every employee to become an innovator How to d eploying Web 2.0 capabilities in a variety of channels to different employee segments How to blend the power of personalization with strategic corporate messaging How to reach previously “disinterested” parties Testimonials "I came away with information on working tools that I can discuss with others in my workplace. The range of options was particularly interesting. The building of trust that Liam referenced goes two-ways. I can see us introducing some of the "safer" elements, easing our executive into this arena, building their level of trust as well. Although its work environment is very different than ours, IBM is a well established company they can relate to." "Good overview of what IBM was doing and why they were doing it. History and goals of the intranet development were expressed well." Who should purchase: This practical, information-packed learning opportunity is ideal for managers and professionals in: Corporate Communications Internal Communications Information Systems Marketing Public Affairs Web Management Anyone responsible for leading or producing content for an intranet Presented by: Liam J. Cleaver Liam J. Cleaver, Program Director, Collaborative Innovation, Office of the CIO, IBM Liam Cleaver has expertise and global leadership in using emerging and enabling technology to drive operational improvements, innovation and revenue growth. Over the past decade his focus has been online employee collaboration and efficiency in large, complex organisations. Liam has led both physical and virtual, online teams ranging in size from a few dozen to a few hundred across North America, Europe and Asia. Currently Liam’s responsibilities include management and development of IBM’s “Jams” which is a global web 2.0 communication medium enabling tens of thousands upwards of millions of people to dialogue around business / societal issues for practical results using the Internet. Liam also provides strategic guidance on w3.ibm.com, IBM’s corporate intranet, also known as the On Demand Workplace, which reaches the company’s 380,000 employees worldwide. The evolution of IBM’s intranet strategy, the “single point of entry” for every employee, is attributed with annual operational savings at $2B. Initially Liam joined IBM's Global Business Service (GBS) Strategy & Change working with global 100 clients to deliver enterprise-wide intranet and portal strategies. Before joining IBM, Liam served as a global industry knowledge director for Arthur Andersen’s Business Consulting responsible for a cross-geo and line of business team delivering an industry-focused intranet. He also served as a client relationship manager selling, delivering and leading client engagement in business transformation. Liam completed his graduate degree from Georgetown University with final honours, and his undergraduate degree from Mary Washington College, magna cum laude. Liam holds dual nationality with the UK and the US. Moderated by: Toby Ward Toby Ward, founder and president of Prescient Digital Media, has years of experience working with dozens of companies and their intranets, including Mastercard, Pepsi, Gartner, Royal Bank and Manulife. He is the author of Finding ROI, a leading study conducted on intranet return-on-investment that included participants such as KPMG, Scotiabank, Volvo, Shell, Royal Bank, New York Life and HP. He is a regular contributor to CIO.com, Darwin Magazine and others and is a popular speaker at conferences by The Conference Board, IQPC, IABC and Ragan. He is co-leader of the Intranet Insider community on Communitelligence. See other top corporate intranets up close and personal Order these Intranet Insider World Tour CDs from previous seminars: Verizon British Airways Fidelity Investments HP's hpNOW Sodexho's SodexhoNet Questions? Just click here, email customerservice@communitelligence.com or call 480-816-5550. The Communitelligence Learning Academy Promise: We strive to ensure all our teleseminars deliver how-to, practical learnings and advice that professionals can immediately apply in their job and career. More details about Communitelligence Learning Academy Teleseminars.