When Customers Go Ballistic Online
This webinar explains the dynamics of customer activism in today’s democratized media world. It offers practical, actionable avoidance and response strategies for business executives and professional communicators. It also outlines processes to building an attack-proof culture that centers on customer satisfaction.
1 STUDENTS ENROLLED
Course Curriculum
| Webinar | |||
| When Customers Go Ballistic Online: Using Creative Online Engagement to Turn Critics into Fans | 00:00:00 | ||
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