Hi! My name is Frank Eliason. Most people have learned about me through my work from Comcast and in Social Media. I am very proud of that work, but there is a little more to me then that! Hopefully everyone will learn a little bit more about me as well as my thoughts for Customer Service and Social Media. Today I am SVP of Social Media for Citibank in New York. At this time I live in the Philadelphia area, near where I grew up. I am married to Carolyn and we have 3 children: Lily, Robyn, and our angel Gia (To learn more about our family website visit http://www.eliasonfamily.info). Besides enjoying helping others, my interests are sports, especially football. I am also a gadget geek; I love my electronics!