Don't miss this mashup of Enterprise/Web 2.0. Tours of the best intranets, narrated by the most knowledgeable intranet managers. Packed with practical takeaways for your team. News Release Register About Apr 16 Workshop Apr 17 Agenda Speakers Who Should Attend Pricing Venue Community About this conference Now in its 4th year, the Intranet Insider World Tour Webinar series has featured some of the world's best intranets, including those of IBM, HP, Verizon, Fidelity Investments, Sodexho, British Airways and General Motors. This intimate and interactive event brings together the experts and practitioners from leading intranets. They can show and tell where they are on their intranet evolution journey, and give you practical advice that you and your team can use to jump-start your intranet to the next level. If you're charged with moving your intranet into the new media -- and new economics -- world, this is the conference & workshop for you. Learning topics We've designed the program to delve into all the major hurdles intranet managers are facing this year. The include strategy and governance, metrics and performance, collaboration, communication and culture, and design and usability. There will be "economy-driven" topics, but also plenty of sessions that will give you the edge on what's next, and what you need to be doing this year to deliver more value and ROI from your intranet. Here are some of the critical questions we'll be addressing in this conference: What does "intranet 3.0" look and feel like? With social media exploding, what should your intranet be doing with wikis, video, podcasts, blogs and social networking? Are intranets delivered by mobile phones ready for prime time? In this difficult economy, what are the best strategies and techniques to help maintain employee engagement and loyalty via the intranet? As the business world moves toward transparency, how can the intranet present a real and real-time dashboard of the state of the organization?   What should intranet professionals be doing to prepare and manage through continuous change and crisis?  What's the best route to optimize your employee directory with social software and presence information? What is your intranet worth, and what strategies will help you elevate the position?   What are some best practices to gain true executive support for your intranet? If you are struggling with any of the issues above, and need to come up with a game plan for your intranet, don't feel alone -- join us! Intranet Insider World Tour Live 2009 brings together intranet thought leaders to learn, be challenged, share and brainstorm about the future of intranets and the profession. Register today as conference is limited to 125 attendees. Agenda Day 1 2:30-5:30 PRE-CONFERENCE WORKSHOP SMACKDOWN: OLD SCHOOL COMMUNICATIONS VS. NEW SCHOOL INTRANETS The afternoon begins with a spirited and fun debate on the merits of old school versus new school. Should the intranet be the main focus of an organization's employee communications? How can an organization move communications from a centralized, top-down function to something wired into the DNA of a decentralized, distributed corporate culture? What are the elements of a successful communications culture? How should the intranet and technology relate to traditional offline communications? Toby Ward, Founder and President, Prescient Digital Media   Jack Goodman, VP, Employee Communications, Thomson Reuters HOW TO USE GOOD INTRANET GOVERANCE TO GET WHAT THE BUSINESS NEEDS (AND EXPAND YOUR INFLUENCE) Governance can facilitate getting what you need as a business rather than just what the IT team wants you to have  This session will focus on the basics of setting up a good governance process for your intranet. Like a well orchestrated communications plan, effective governance can lead your organization to enhance productivity and achieve compliance without draining your creativity, flexibility and the real time value of your intranet.  Compare your organization's state of governance with Laurel's roadmap of governance capability to understand how natural the road to maturity can be.  Discover ways to enlist support and build your credibility duing tough economic times.  The demand for Communications support has never been greater.  Find out how to use governance to establish a gold source of information and eliminate redundant communication sources and to establish an intranet strategy that ensures business and IT can move forward in concert.  Focus your resources, your vision and your efforts to enhance communications, employee engagement and bottom-line productivity. The impact of governance on the entire organization The best ways to bring teams together Expanding the influence of Communications by leading Governance and the value to the intranet overall The implications to a company if all use this gold source of information and the user can actually smoothly navigate and enjoy the ride.       Laurel Castiglione, Founder, Bridge the Gap Solutions and former lead of GM's mySocrates intranet portal GUIDING YOUR INTRANET THROUGH CHANGE Terry Pulliam, Director, Intranet and Channels, Sprint Nextel During the past 10 years at Sprint, Terry Pulliam has overseen every kind of change you can experience while running an intranet. From building a successful program from the ground up to corralling unwilling partners toward embracing a unified approach, and from a communications-intensive focus on brand and message delivery to the technology-centric proposition of meshing two intranet platforms after a merger, she’s seen it all. Learn from a communicator who’s guided an enterprise-wide intranet through a decades’ worth of change at a major corporation. 6:30 NETWORKING MEETUP AND EVENING DINEAROUNDS Agenda Day 2 7:30-8:30 REGISTRATION SIGN-IN & CONTINENTAL BREAKFAST 8:30-8:45 WELCOME & STAGE SETTING 8:45-9:45 THE STATE OF INTRANETS 2009 - BECOMING OBSESSED WITH DELIVERING BOTTOM-LINE RESULTS 9:45-10:00 BREAK 10:00-11:00 INTRANET CASE STUDY#1 11:00-11:50 INTRANET CASE STUDY #2 11:50-12:00 WHAT DO YOU THINK? - INFORMAL DISCUSSION 12:00-1:30 LUNCH BREAK 1:30-2:30 INTRANET JAM PANEL: GREAT INNOVATIONS SHOWCASE 2:30-2:45 BREAK 2:45-3:45 RESEARCH ROUNDTABLES   1: Technology Platforms: Sharepoint vs. Everything Else 2: Intranet  Measurement and ROI Best Practices 3. Intranet 2.0: How to Overcome The Barriers 4: Intranet Governance Best Practices 3:45-4:00 ROUNDTABLE CONCLUSIONS & CONFERENCE WRAP-UP Speakers and Expanded Agenda 7:30-8:30 REGISTRATION SIGN-IN & CONTINENTAL BREAKFAST 8:30 WELCOME & STAGE SETTING John Gerstner, President, Communitelligence, Inc.,  8:45-9:45 THE STATE OF INTRANETS 2009 - TAKING TECHNOLOGY AND BOTTOM-LINE RESULTS TO THE NEXT LEVEL This session is intended to showcase the intranet and philosophies of two leading thinkers on intranets and internal communication/collaboration. Each will talk about what they see ahead, the skills and mindsets they see as most important for intranet professionals, and offer practical advise that will help you and your team stay ahead of the curve. Moderator: Toby Ward, Founder and President, Prescient Digital Media         Michael Rudnick, Global Practice Leader, Intranets, Portals and Collaboration, Watson Wyatt Worldwide     Beth Gleba, US Retail Internal Information Manager, IKEA North America 9:45-10:00 BREAK 10:00-11:00 INTRANET INSIDER CASE STUDY: Consolidated Edison Company of New York Fred Leich, Section Manager, Corporate Communications, Consolidated Edison Company of New York Web-based Video for Employee Communications 11:00-11:50 INTRANET INSIDER CASE STUDY: Elliot Luber, Internal and Executive Communications, IBM Software Group Cultural Change and Enablement at IBM 11:50-12:00 WHAT DO YOU THINK? - INFORMAL DISCUSSION 12:00-1:30 LUNCHEON KEYNOTE: COMMUNITY AND TACTICAL TRANSPARENCY IN CORPORATE COMMUNICATIONS John Havens, Director, Partnership Marketing & Integration, BlogTalkRadio Chris Hogan, Senior Vice President, BlogTalkRadio 1:30-2:30 INTRANET JAM PANEL: GREAT INNOVATIONS SHOWCASE This session will showcase unique and innovative intranet applications, features, processes, designs and learnings that you can transplant to your company. Moderator:  Amy Vickers, Vice President and Global Lead, Enterprise Solutions, Razorfish     James Lukach, Manager Online Communications, Siemens Facebook and the Future of Employee Communications Arun Prasad, Senior Manager, Deloitte Consulting, Web Channel Solutions Successfully Deploying a Collaboration Platform Internally 2:30-2:45 BREAK   2:45-3:45 RESEARCH ROUNDTABLES This is the "unconference" part of the program. Built on the Communitelligence slogan, "All of Us Are Smarter Than One of Us," in this session, experts will lead discussions intended to surface real-world issues and solutions that can help attendees solidify learnings from the day's presentations, and formulate strategies for their organizations and departments.   1: Technology Platforms: Sharepoint vs. Everything Else Leader: Michael Rudnick 2: Intranet  Measurement and ROI Best Practices 3. Intranet 2.0: How to Overcome The Barriers 4: Intranet Governance Best Practices Leader: Laurel Castiglione 3:45-4:00 ROUNDTABLE CONCLUSIONS & CONFERENCE WRAP-UP Who Should Attend This practical, information-packed learning opportunity is ideal for intranet managers ready to learn, share and brainstorm a new mindset about intranets and the profession of intranet management. The agenda is intended to bring together intranet teams.from all departments including Corporate Communications, Internal Communications, Human Resources, Information Systems, Marketing, Public Affairs, Web Management, Legal, and all other departments responsible for leading or producing content for an intranet. The program also is balanced to represent diversity in size (large, mid-sized and small) and type of organizations (for profit, non-profit, governmental, etc.). Some of the titles and companies represented at past Intranet Insider World Tour events include: Intranet Specialist Internet/Intranet Developer Web Producer - Intranet Intranet Portal Leader Senior Vice President, Corporate Communications HR Director Senior Vice President, Global Analysis Services Manager, Internal Communications National Accounts Consultant Sr. Director, Internal Communications Sr. Dir. External Relations Account Services Manager Global Intranet & Portal Practice Leader Sr. Director, Editorial Services Web Content and Internet Specialist Global Internal Communications Manager Senior Director, Internal Communications Marketing Manager Human Resources Manager VHA Delta Dental Avanade Associated Press First American Cirque du Soleil SSM Healthcare Pfizer Inc TDS Telecom Hormel Foods Port of Seattle USAA Target Lockheed Martin Ektron, Inc. Canada Post Xstrata British Council Pepsi Co. Eaton Inc. Pricing  (includes March 4 Workshop)   Individual Group (2) Group (3 or more) Corporate $900 $700 $500 Non-profit, Govt., Acad., Small Business $630 $480 $480 If you or unemployed or lost your job recently and would like to attend, contact us or call 480-816-5550. More about our 2009 economy-sensitive pricing. Register Venue   Con Edison: Corporate Headquarters - Map » 4 Irving Pl At E 14th St, New York, NY - (212) 460-4600 About Communitelligence Communitelligence.com is a knowledge-sharing portal aimed at improving organizational and interpersonal communication. The site aggregates knowledge, topic experts, resources and learning events for communication, PR, marketing and HR executives. At the center of Communitelligence are expert-led communities on key corporate communication topics including employee engagement, public and media relations, communication skills, technology/social media and leadership. The Communitelligence Learning Academy offers conferences, workshops, How-to Teleseminars and CDs on key business communication issues and trends.   Register  Expanded Session Descriptions Cultural Change and Enablement at IBM - Elliot Luber A discussion of how IBM is changed its culture and is moving from Employee Communication to employee communication.  A discussion of current communications management theory is used to illustrate the dramatic changes IBM is achieving by enabling its workforce to communicate and use Web 2.0 tools. This includes a discussion of the authentic enterprise and how the closely aligned roles and management and communications come together in the form of leadership and what this holds for the future of the profession. Web-based Video for Employee Communications – Fred Leich Advances in video camera technology, and the popularity of self-publishing Web sites such as YouTube, provided Con Edison with a unique opportunity to enhance the company’s internal communications. The company quickly moved the idea of short videos, produced at low cost and delivered via the corporate intranet, from concept to implementation. This presentation will discuss the inexpensive video technology behind Con Edison’s video channel; how various communications channels support and complement one another; and how the company assesses its communications via Web metrics and surveys. Facebook and the Future of Employee Communications - James Lukach What happens when a global work force of more than 400,000 begin to form grassroots communities on Facebook? Do you panic when employees are communicating outside the firewall or embracing the social network? Jim Lukach from Siemens takes a look at how the company reacted when employees started communicating on their own. In this inspiring case study, you'll see how Siemens uses Facebook as an internal communications platform for everything from user-generated media to corporate messages to group collaboration. Learn how Siemens communicators: Persuaded management that external social networking is valuable—not scary Staffed the new communications channel Kept up with—and participated in—these new conversations Built business value into employee-generated communication and media Successfully Deploying a Collaboration Platform Internally - Arun Prasad  How do design, deploy and grow a common platform to connect 45,000+ employees?  What techniques do you utilize and how do structure the growth of this platform?  What are the lessons that every organization can learn from our experience?  Arun Prasad from Deloitte’s Web Channel Solutions practice will provide a summary of their D Street program, an ambitious multi-year investment in building an information management and collaboration platform for Deloitte.  This platform supports instant messaging, blogging, knowledge management and continues to evolve as it grows.  Learn more about the process that Deloitte used, the key lessons learned, tools that have been built and customized and the success it has delivers every day.